Cookie policy
Last updated October 20, 2026
This policy explains the cookies and similar browser storage that Ranna uses. We use only what the service needs to work. We use no analytics, advertising or tracking cookies, and we load no third-party scripts, trackers or embedded content.
Cookies and local storage
A cookie is a small text file that a website stores in your browser. Local storage does the same job but stays on your device and is not sent to our servers with every request. We call both “cookies” below unless the difference matters.
What we use
Language (NEXT_LOCALE): remembers the language you chose. A first-party cookie, kept for one year.
Sign-in session: for shop owners, staff and platform administrators only. It keeps you signed in and is removed when you sign out or the session ends. A customer who only orders never receives it.
Ticket, name and recent orders (local storage, on the customer’s device): holds the dishes in your ticket, the name you typed at checkout and the links of your recent orders so you can reopen their status. It stays on your device.
Settings (local storage, on the device where you set them): the alert choice for an order, and, for shop staff, the order-board sound, the printer choice and the list of printed tickets.
Notifications (only if you allow them): your browser registers a service worker and a push subscription so your phone can ring when your order is ready. You can withdraw this at any time in your browser settings.
Consent
The items above are strictly necessary to give you the service you ask for: showing the page in your language, keeping you signed in, holding your ticket and telling you when your order is ready. They are therefore set without a banner. Anything optional asks first: notifications use your browser’s own permission prompt and nothing is switched on until you tap.
If we ever add something that is not strictly necessary, we will ask for your consent before setting it and update this page first.
What we do not use
No analytics or statistics tool, no advertising or social-network pixel, no tracking cookie, no fingerprinting, and no embedded third-party content such as maps, videos or chat widgets. Our fonts are served from our own domain.
Photos on a shop page are loaded from our file-storage provider’s servers (see the Privacy notice). Like any web server, it sees your IP address and technical request details.
Managing cookies
You can delete or block cookies and clear local storage in your browser settings. If you block the language or sign-in cookie, the site still works but may not remember your language, and you will not be able to sign in. Clearing local storage empties the ticket and the recent-orders list on that device.
Questions
Write to [privacy contact email]. For how we handle personal data more generally, read the Privacy notice.